Shipping Policy

Welcome to Touch Heel! We're excited to bring our exceptional footwear directly to your doorstep. Our Shipping Policy is designed to provide you with all the information you need about shipping options, delivery times, and more.

Shipping Destinations:
Touch Heel ships to addresses within the United States and select international destinations. Please note that international shipping rates and delivery times may vary depending on the destination country and customs regulations.

Processing Time:
Once you place your order, our team works diligently to process and prepare it for shipment. Orders are typically processed within 1-3 business days, excluding weekends and holidays. During peak seasons or promotional events, processing times may be slightly longer, but rest assured, we're committed to getting your order to you as quickly as possible.

Shipping Methods:
We offer several shipping options to meet your needs:

- Standard Shipping: Your order will be delivered within 2-4 business days after processing and shipping.
- Expedited Shipping: Need your order sooner? We offer expedited shipping services with varying delivery times depending on your location and selected shipping method.
- International Shipping: For our international customers, we provide shipping services to select countries outside the United States. Rates and delivery times may vary based on destination and customs procedures.

Shipping Charges:
Shipping charges are calculated based on the weight of your order, selected shipping method, and delivery address. You can view the shipping cost during checkout before completing your purchase.

Order Tracking:
Once your order is shipped, you'll receive a shipping confirmation email with tracking information. Use this tracking number to monitor your delivery status and estimated arrival date. If you have any questions or need assistance tracking your order, our customer service team is here to help.

Shipping Restrictions:
Certain products may be subject to shipping restrictions based on size, weight, or contents. We're unable to ship to P.O. boxes or military addresses at this time.

Shipping Policy Updates
We may update our Shipping Policy to reflect changes in procedures or carrier services. Any updates will be posted on this page, so check back periodically for the latest information.

Contact Us:
For questions, concerns, or special requests regarding shipping, reach out to our customer service team at contact@touchheel.com. We're dedicated to making your shopping experience with Touch Heel as smooth and enjoyable as possible.